Terms of Services

Last Updated: March 2026

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE.

These Terms of Service (the “Terms”) constitute a valid and binding legal agreement between Growheels Technologies Private Limited (“we”, “Growheels”) having its trade name as VQualify and you, being any natural or legal person who accesses, browses, registers on the Website and/or otherwise uses the Services (“you” or “User”). If you do not agree with these Terms, or do not wish to be bound by these Terms, you must immediately cease accessing or using the Website and the Services.

By accepting these Terms, you represent and warrant that: (a) you are at least 18 (eighteen) years of age and otherwise competent to contract under the applicable law; (b) you have the full right, power and authority to enter into and perform your obligations under these Terms and (c) where you access or use the Website or the Services on behalf of any other person, organisation or entity, you are duly authorised to bind such person, organisation or entity to these Terms, in which case references to “you” shall include such person, organisation or entity.

DEFINITIONS
“Content” shall mean any and all information, data, text, audio-visuals, photographs, graphics etc which may be viewed or downloaded on or through the Website.

“Customer Data” means all information, data, materials, text, files, images, photos, videos which are submitted, uploaded, transmitted or provided by you to us for the purposes of providing the Services.

“Intellectual Property Rights” means all patents, rights in inventions, registered and unregistered trademarks and service marks, domain names, registered designs and design rights, copyright (including such rights in computer software and databases), database rights and rights in confidential information including know how and trade secrets (in each case for the full period thereof and extensions, revivals and renewals thereof), applications for the foregoing and the right to apply for any of the foregoing anywhere in the world, and all similar rights anywhere in the world including those subsisting in inventions, designs, drawings and computer programs;

“Website” means Growheels online proprietary platform, including the domain https://vqualify.com along with its content and functionalities made available by Growheels from time to time.

“Services” means the services made available by Growheels through the Website, including (i) providing an online platform that enable users to search for, view and compare new and used vehicles and related products, and to access information in relation thereto; and (ii) facilitating connections and interactions between Users and third party dealers, sellers, manufacturers and financial institutions (including loan providers and other financiers) in relation to such vehicles, products and any associated financing, in each case as an intermediary platform and (iii) such other services or features as Growheels may introduce from time to time.

PRIVACY NOTICE

Our privacy policy, which describes how we collect, use, store and otherwise process personal data. Our Privacy Notice is an essential part of these Terms and Conditions and by accepting these Terms and Conditions you also accept and consent to our Privacy Notice which can be accessed at: Growheels Privacy Policy.

INTERMEDIARY ROLE

This Website, is an online marketplace and an Intermediary in terms of Information Technology Act, 2000 (as amended from time to time), which facilitates the Users to avail the Services and transact with seller and third party service providers. Growheels does not sell, purchase, own, control, endorse, represents, warrants or guarantee any vehicles, listings, transactions or financing products and acts solely as an intermediary. You expressly agree that any information provided and purchases made on the Website shall be used by you at your risk. You are advised hereby to make proper enquiries and use the information provided on the Website.

REGISTRATION

You may access the Website or other information and material as available on the Website, as a guest user, without any requirement of registration.
You will need to register on the Website before you can use the Services.
You must be at least 18 years old to register with us.
You agree that: (a) all registration information that you submit is truthful and accurate; and (b) you will maintain the accuracy of such information.
As part of the registration process you will be required to submit a username and password and this will need to be verified and accepted by us. We reserve the right to refuse to accept any username which we deem to be inappropriate (in our sole discretion).
Once you have registered, it is your responsibility to keep your username and password secret. We will be entitled to assume that any person logging in using your username and password is either you or someone doing so with your permission. You will be responsible and liable for any actions of any person logging into the Website using your username and password.
You should notify us immediately if you suspect that anyone else knows your username and password or that anyone has logged in as you.
We may at any time and for any reason refuse to accept a registration from any person.
Growheels reserves the right to suspend, restrict, or terminate any account that is suspected of fraudulent activity, misuse of the Services, submission of false or misleading information, or violation of these Terms.

FEES AND PAYMENTS

Access to the Website is currently free of charge however we may stop offering the Website free of charge at any time but we will inform you by email and we will give you a reasonable amount of time to terminate your registration if you wish to do so.
You are responsible for the management of access to your account by others. Growheels is entitled to treat any order placed for the Services offered by using your log-in credentials as having been duly authorised by you. Your continued usage and access to the Website shall be deemed to constitute or acceptance of the charges (if any).
Growheels may change its fees and payment policies for the Services by notifying you at least thirty (30) days before the beginning of the billing cycle in which such change will take effect.
You can pay for the Services using a debit or credit card bearing either the Mastercard, Visa, Visa Electron, Rupay symbol as shown on the Website from time to time or otherwise as accepted by our chosen payment processor. You will need to ensure that your card details are kept up to date to avoid any interruption to your subscriptions. We use RazorPay payment processing method.
Your credit card and payment details will not be held by us on our system and will only be available to our chosen payment processor.

PROMOTIONAL PROGRAMS: Growheels may from time to time introduce promotional campaigns, referral programs, incentive schemes, or reward programs (collectively, “Promotional Programs”). Participation in such Promotional Programs may require submission of additional information or documentation, including proof of purchase, vehicle registration documents, photographs, or other verification materials. Growheels reserves the right to verify the eligibility of any participant and to reject or cancel any submission that is incomplete, inaccurate, misleading, or suspected to be fraudulent. Growheels may modify, suspend, or terminate any Promotional Program at its sole discretion without prior notice. Rewards issued under Promotional Programs may be subject to additional terms and conditions. Users shall be solely responsible for any taxes, duties, or other governmental charges that may arise in connection with rewards or incentives received through Promotional Programs.

ACCESS TO AND USE OF OUR WEBSITE

Access to our Website is permitted on a temporary basis and we reserve the right to withdraw or amend the Services at any time without notice. If you breach any of these Terms , your authorisation to use the Services automatically and immediately terminates and you must immediately cease use of the Services and destroy any materials downloaded or printed from the Website or otherwise in connection with the provision of the Services.
You agree that Growheels has no responsibility or liability for the deletion or failure to store any Customer Data, or other content and communications maintained or transmitted through use of the Services. You further acknowledge that you are solely responsible for securing and backing up any Customer Data, or other content. You are solely responsible for exporting your Customer Data from the Services prior to termination of your account for any reason.
Being the originator of the Customer Data, you are solely responsible for the Customer Data that you upload, post, publish, transmit or otherwise make available on the Website. You represent that you have obtained all relevant consents and approvals in order to post any Customer Data. You further represent that all such Customer Data will be in accordance with applicable law.
Your Obligations:

You may not use the Services in any improper or unlawful manner or in breach of any legislation or licence that applies to you including any laws regarding the export of data or software.
You agree that when using the Services, you will not:

distribute via any medium any part of the Services without our prior written consent;
harass others or disclose personal information about others that could amount to harassment;
publish, post, upload, store, distribute or disseminate any unlawful, fraudulent, defamatory, infringing, obscene, pornographic, harmful, confidential, libellous, hateful, racist, threatening or otherwise illegal or offensive material or information or anything which might constitute a criminal or civil offence;
upload files that contain software or other material which are the Intellectual Property Rights of any third party or which are protected by rights of privacy or publicity of any third party without having received all necessary consents;
upload files that contain viruses, corrupted files, or any other software or programs that may interfere with or damage the operation of the Services or any other computer;
upload any content that is child sexual exploitative or abuse material, non-consensual intimate imagery content, or is obscene, pornographic, paedophilic, invasive of another person’s privacy, including bodily privacy, vulgar, indecent or sexually explicit;
prepare, develop or procure explosive material, arms or ammunition;
falsely depicts or portray a natural person or real-world event by misrepresenting, in a manner that is likely to deceive, such person’s identity, voice, conduct, action, statement, or such event as having occurred, with or without the involvement of natural person.
impersonate others;
promote any activity that is illegal;
use software to harvest information from the Website; or
attempt to solicit funds, advertisers or sponsors through the Website.
use automated systems, bots, scripts, scraping tools, or other technologies to access, extract, copy, or harvest data from the Website without prior written permission from Growheels.
Generate or facilitate unsolicited commercial email (“spam”). Spam includes, but is not limited to:

sending email in violation of the IT Act or any other applicable anti-spam law;
imitating or impersonating another person or his, her or its email address, or creating false accounts for the purpose of sending spam or creation of false records;
data mining any web property (including Growheels) to find email addresses or other user account information;
sending unauthorized mail via open, third-party servers;
sending emails to users who have requested to be removed from a mailing list;
selling, exchanging or distributing to a third party the email addresses of any person without such person’s knowing and continued consent to such disclosure; and
sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no pre-existing relationship.
You agree to comply with all reasonable instructions that we may give you regarding your use of the Services.

You are responsible for obtaining (at your own cost) all necessary equipment and telecommunications services required to access the Services. You are also responsible for ensuring that no person uses your equipment to access the Services without your permission. We will be entitled to assume that anyone who accesses the Services using your equipment has your permission to do so and you will be responsible for any charges, costs or liabilities that may be incurred by any such persons.
You acknowledge that the Customer Data uploaded on the Website is stored on the third-party private servers. You hereby consent to use of such third-party service providers to supply hosting for the Website and Services.
We may, from time to time and at our discretion, modify, update, suspend or discontinue any part of the Website or the Services, including by changing fee and payment policies, security features, functionalities, or by withdrawing or adding features, to comply with applicable law. We may revise these Terms from time to time, including to reflect changes in applicable law, regulatory guidance, or our business practices.
Growheels may request additional documentation or information from Users for the purposes of verification, fraud prevention, eligibility determination for services or promotional programs, or compliance with applicable laws. Such documentation may include proof of purchase, vehicle registration certificates, photographs, or other supporting materials.

THIRD PARTY WEBSITES

The Website may contain links to other websites that are owned by us and/or links to third party websites that are not under our control. We shall not be liable for any services availed from, or payments made to, such third parties, and any queries or claims in relation thereto must be addressed directly to them. If You access third-party links, You will leave the Website, and We are not responsible for the content of such websites or the security of Your information on them.
We make no warranties or representations whatsoever about any other websites which you may access through this Website or any services that are provided by any such third-party websites. Third party websites are in no way approved, vetted, checked or endorsed by us and you agree that we shall not be responsible or in any way liable for the delays, content, accuracy, compliance with relevant laws or accessibility of any information, data, advice or statements or for the quality of any products or services available on such sites. Links on Website do not necessarily imply that we are or our Website is affiliated to or associated with such third party sites. If you decide to visit any other website, you do so at your own risk. Use of any other website may be subject to your acceptance of additional terms and conditions, which we suggest you read carefully before proceeding.
Any loan, credit, or financing options displayed or made available through the Website are provided solely by independent third-party financial institutions. Growheels:

does not provide loans or credit;
does not act as a financial intermediary, broker or NBFC;
makes no representations regarding approval, interest rates, or suitability; and
shall not be liable for any lending decision, terms, documentation, or disputes arising from such financing.

THIRD PARTY SERVICE PROVIDERS

The Website may display or make available information and content relating to products and services offered by third parties, including specifications, catalogues, images, videos, pricing, dealer or lender details, reviews, news and other data (“Third‑Party Content”). Third‑Party Content is provided for general information purposes only. While Growheels may take reasonable efforts to display up‑to‑date and accurate information, Growheels does not control and is not responsible for any Third‑Party Content and shall not be liable for any loss or damage arising from your reliance on or use of any Third‑Party Content.

CUSTOMER DATA AND INTELLECTUAL PROPERTY

We do not claim any ownership of any Intellectual Property Rights in your Customer Data. After making available to us Customer Data for the provision of the Services, you retain all rights of ownership which you have subsisting in it and you may use it in any way you choose (provided it does not breach any of these Terms or any applicable laws).
You warrant that you have all rights and titles or own or have been given permission to the Customer Data that you make available for the provision of the Services or you are otherwise entitled to make available the same for the provision of the Services. You hereby grant us a non-exclusive, irrevocable, perpetual, royalty-free, worldwide licence to use the Customer Data including all necessary Intellectual Property Rights therein in order to use and create derivative works therein to provide the Services including without limitation the right to manage, process, distribute and store any of your Customer Data as part of the Website or as part of any materials used to promote or advertise the Website or the Services worldwide.
You acknowledge and agree that we may analyse Customer Data and other information which you use or access using Growheels Website to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services.
We will not be under any obligation whatsoever to pay you for any of the Customer Data on our Website.
In case the Content violates/infringes any patent, trademark, trade secret, copyright or any other proprietary or privacy rights of any third party or are in contravention of any applicable law, then Growheels at its sole discretion may remove or disable the access to the Content or any part thereof, without any notice to you.
Save in respect of the Customer Data , all Intellectual Property Rights in and to the Website and and ancillary are owned by and shall remain owned by us or our licensors.
You may view, download and print any content, materials and information made available to you through the Website subject to the following conditions:

save as expressly permitted by us in these Terms and Conditions, the content, material and information may not be distributed or sold to any third party;
you may not remove any copyright or other proprietary notices contained in the content, material or information;
you may not copy or use any underlying code that is incorporated into Growheels Website without our express written permission;

You may choose to or we may invite you to submit comments or ideas about the Growheels Services, including without limitation about how to improve the Growheels Services or our products (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Growheels under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.
You agree that Growheels, in its sole discretion, may use Content for the purpose of advertising or publicizing your use of the Services.

MONITORING OF THIRD-PARTY CONTENT; NOTICE AND TAKE-DOWN
You acknowledge that we do not actively monitor any Customer Data, third party content or Content appearing on the Website which derives from a third party website and we shall not be responsible or liable for any such content including, without limitation, any third party content:

which is defamatory, discriminatory, obscene, offensive, confidential or otherwise unlawful; and/or
in which the Intellectual Property Rights are owned by a third party and such third party has not provided its consent to use such content in the manner it has been used; and/or
the disclosure of which is prohibited by the Information Technology Act or any other applicable data protection laws.

If we are informed or if we suspect that any material on the Website infringes the Intellectual Property Rights or other proprietary rights of any third person or is otherwise unlawful, then we reserve the right to remove such material from the Website. We also reserve the right to remove any material that we consider to be offensive, insulting, defamatory, obscene, indecent, objectionable or otherwise inappropriate in our absolute discretion. If you have any concerns or queries about material which appears on our Website (including if you believe that any content displayed on the Website has violated your Intellectual Property Rights) please email us at: hello@growheels.com

DISCLAIMERS

Service availability: Growheels does not guarantee uninterrupted or error-free operation of the Website or Services. Access to the Website may be temporarily suspended or restricted due to maintenance, system updates, technical issues, or circumstances beyond Growheels’ control.
Website and Service Disclaimer: All Content, Services and Website are provided on an ‘as is’ basis without any warranty as to their functionality, accuracy or reliability either when first provided or in the future and neither Growheels, nor any of its directors, employees, agents or advisers makes any express or implied assurances, representations or warranty as to the completeness, fairness, adequacy, error-free availability or accuracy of any information produced by the Services or any warranty of fitness for a particular purpose, title, non-infringement, merchantability, compatibility, security or accuracy, all of which are hereby expressly excluded to the fullest extent permitted by law.
Growheels cannot and does not guarantee that the Services will be available to use without interruption and no representation or warranty is given that the Services will be available continuously or at all.
Any decision to purchase a vehicle or to avail of any financing, insurance or other product or service from any third party shall be made by you entirely at your own sole discretion, judgment and risk, and we shall have no responsibility or liability whatsoever in connection therewith.
Without limiting the effect of clause above, due to the inherent risks of using the internet, we cannot be liable for any damage to, or viruses that may infect, your computer equipment or any other property when you are using the Services or browsing the Website. The downloading or other acquisition of any materials or information through the Website is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or acquisition of any such materials. We will notify you of any such claims or proceedings and keep you informed as to the progress of such claims or proceedings.
The Website’s role is limited to facilitating transmission of User enquiries or leads to participating dealers, who operate as independent third parties. The Platform does not guarantee (i) any response from dealers, (ii) availability, pricing, or condition of any vehicle, or (iii) the outcome of any transaction. All post-lead communications, negotiations, and transactions occur solely between the User and the relevant dealer, and the Platform shall have no responsibility or liability in relation thereto.
The Platform does not obtain or access any credit score or credit report of Users from any credit information company. Where a User applies for a loan or credit product through third-party lenders available on the Platform, such lenders may independently conduct credit checks in accordance with their own policies and applicable law. The Platform shall have no responsibility or liability in relation to such credit assessments or any decision taken by the lender.
Growheels does not verify vehicle ownership, vehicle condition, or the authenticity of any documentation uploaded by Users or third parties.
Growheels does not independently verify the credentials, licenses, inventory, pricing accuracy, vehicle condition, or representations made by dealers, sellers, or manufacturers listed on the Website. Users are responsible for conducting their own due diligence before entering into any transaction with a dealer or third party.

LIMITATION OF LIABILITY AND INDEMNITY

You agree that we shall not be liable for: (a) any direct or indirect loss, claim or damage, or any punitive, special, incidental or consequential damages of any kind (including but not limited to lost savings or loss or corruption of data); or (c) any loss of profit, loss of opportunity or anticipated savings, in each case whether direct or indirect and whether based in contract, tort (including negligence), strict liability, or otherwise, which arises out of or is in any way connected with (i) any access or use of the Website and Services; (ii) any failure or delay in the use of any component of the Services including, without limitation, any unavailability of the Services irrespective of duration of any period of unavailability; or (iii) any use of or reliance upon any Content, information, material, software, products, services and related graphics obtained through the Services, in all cases even if we have been forewarned of the possibility of such loss or damage.

You agree to indemnify, defend and hold harmless Growheels, its affiliates, and their respective directors, officers, employees, agents and representatives from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your access to or use of the Website or the Services; (b) any breach by you of these Terms.

TERMINATION

We may remove the Website or cease the provision of the Services, or terminate your registration with the Website at any time in our sole discretion for any reason whatsoever.
You shall be entitled to terminate your registration with the Website at any time by written notice to us at the postal or email address set out in these Terms and Conditions. No refund will be made of any pre-paid fees (if any) in respect of Growheels Website.
Termination of your registration, howsoever caused, shall not affect the accrued rights and liabilities of either you or us as at the time of such termination.

GRIEVANCE REDRESSAL
In accordance with the Information Technology Act, 2000 and applicable rules, Growheels has appointed a Grievance Officer to address user concerns relating to the Website and Services. If you would like to get in touch with us for any complaint about the Services or any Content or anything contained on the Website, please contact us using the following details:

Name: Vinay Murukate

Email: hello@growheels.com

However, it is clarified that any complaints, disputes or claims arising in relation to any purchase or loan shall be governed exclusively by, and dealt with in accordance with, the terms and conditions agreed between you and the respective third party(ies).

GOVERNING LAW AND JURSIDICTION

These Terms are governed by the laws of India. Any disputes arising from or in connection with the Website will be subject to the exclusive jurisdiction of the courts located in Pune.

MISCELLANEOUS
Entire Agreement.

These Terms, together with any policies or guidelines referenced herein, constitute the entire agreement between you and Growheels in relation to your access to and use of the Website, and supersede all prior communications or understandings, whether written or oral.

Severability.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, such provision shall be severed and the remaining provisions shall continue in full force and effect.

No Waiver.

The failure or delay of Growheels to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision, nor shall it preclude any future enforcement thereof.

Assignment.

You shall not assign, transfer, or otherwise deal with your rights or obligations under these Terms without the prior written consent of Growheels. Growheels may assign or transfer its rights and obligations without restriction, including to any affiliate or in connection with a merger, restructuring, or sale of business.

Force Majeure.

Growheels shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including acts of God, natural disasters, internet or telecommunications failures, governmental actions, or labour disputes.

Relationship of Parties.

Nothing in these Terms shall be deemed to create any partnership, joint venture, agency, or employment relationship between you and Growheels.

Notices.

Any notices or communications to Growheels shall be sent to the contact details provided on the Website. Growheels may provide notices to you via the Website, email, or other electronic means, which shall be deemed sufficient notice.

Survival.

Provisions which by their nature should survive termination, including but not limited to disclaimers, limitation of liability, indemnity, and governing law, shall survive termination or expiry of these Terms.